Privacy Policy

We are a small company with a big purpose. We believe everyone deserves a happy ever after. Bespoke relationship contracts for the big and the little things. So you can grow, connect and feel assured.

Personal Information you provide to us

When you purchase our services. We receive and store the Personal Information you provide directly to us. For example, when setting up a new account, we collect Personal Information, such as name, email-address, phone number and relationship status. We collect and store media, documents, or information you provide to us. We collect payment information such as records of purchased Services or information related to the delivery of those services. This information is processed on the legal basis of performance of contract or our legitimate interest. Information is kept for the duration of the contract and we keep contract details as long as necessary to fulfil our legal obligations.

When we deliver our services. In the course of delivering our services such as Bridgewithme Agreements, education and surveys, we receive and store personal data that you provide to us. For example, when you take part in our Bridgewithme Agreements, we collect personal data such as relationship status, preferences and goals. This data is generally anonymised to protect your privacy. We collect this information on the basis of our legitimate interests, where we have a contract where your interest and fundamental rights do not override those interests; sometimes we will only work with your consent, which we will request in writing before the activity begins and which can be withdrawn at any time.

When you apply for a job with us. When you apply for a position with us, the personal information you provide to us may include, your name, email address, job and career history, educational background, professional membership and other relevant information from your CV. We process information for no longer than 12 months from the last interaction with you. After that time, we will retain your name, email address, date of application and post applied for, and a brief and objective record of the employment decision taken until 5 years after our last contact with you.

When you interact with us on social media. We use X (Twitter) and LinkedIn to raise awareness of our brand, promote our activities and events and contact potential customers. When you comment on our posts or send us a private message you may provide us with your personal data. We will use the personal data you provide us to communicate with you and for no other purpose. We may also obtain information from X (Twitter) and LinkedIn about how you interact and engage with our posts and pages on their platform. We process your personal data on the basis our legitimate interest in promoting our business, increasing audience engagement on social media, and responding to your comments and queries. If you wish, please contact us for a copy of the Legitimate Interest Assessment relevant to this processing. We are not responsible for the privacy practices of social media platforms. If you wish to obtain more information about how LinkedIn and X (Twitter) collect and manage your personal data, please visit the privacy notices on their websites.

Personal Information we automatically collect

When you visit our website, we collect internet or other electronic network activity information through the use of cookies and other trackers. Depending on your tracking preferences, the information we collect may include technical data such as internet protocol (IP) address, browser type, time zone and operating system.

This information is collected via cookies for more detail information regarding cookies, please visit our Cookie Notice at www.bridgewithme.com/cookie_notice

We will notify you if we process any personal information for any other purpose than the one’s listed above.

How we store your information

We store your Personal Information for different time periods depending on the category of Personal Information and the nature of relationship that you have with us. We determine how long we need Personal Information on a case-by-case basis, but our goal is to keep your Personal Information for as short period as possible to achieve the purpose for which Personal Information is collected. We consider the following criteria when we are making decisions on how long we will retain your Personal Information.

The category of Personal Information

Whether the Personal Information is typically deleted based on specific schedules, such as website information.

Whether the Personal Information is necessary to operate or provide our services. For example, account information may be retained for a longer period of time based on the Agreement you have with us.

How we protect your data

We take appropriate technical, organisational and administrative security measures to protect your information. This is in line with the European Data Protection Regulation 2016 and the UK Data Protection Act 2018.

International Data Transfers

Bridgewithme may transfer personal data form the EEA or the UK to other countries, including personal data we receive from individuals residing in the EAA or the UK who visit our website and/or who may use our services or otherwise interact with us. Please note that the term personal data used in this notice is equivalent to the term “personal data” under applicable European and UK data protection laws for individuals located in the EEA or the UK.

When we do transfer data outside the EEA or the UK, we will make sure suitable safeguards are in place for these transfers. These may include the EU’s Standard Contractual Clauses (“SCCCs”) and the UK Information Commissioner’s Office (ICO) International Data Transfer addendum (“IDTA”), as applicable, supplemented by additional security measures as recommended by the European Data Protection Board.

Your Data Protection Rights

You have the right to request a copy of all the information we hold on you and to ask us to correct any inaccurate personal information concerning you. We may in some circumstances need to check that what you have told us is accurate and require a form of identification.

You have the right to:

  • Access your information

  • Ask us to delete your information

  • Stop or restrict processing of your information

  • Seek Rectified, corrected or updated your information

  • Withdraw your consent at any time (to the extent we base processing consent)

  • Remain free from discrimination for exercising your rights as described above

We will always endeavour to fulfil your requests. However, we may not be able to do so immediately if we have a lawful reason or a legal or contractual obligation to retain the information or continue the processing. We will notify if this is the case.

To exercise any of these rights , please contact us using the details within this policy.

privacy@bridgewithme.com

You also have the right to make a complaint to the Information Commissioner’s Office – the supervisory authority that handles data protection law in the UK. You can contact them at:

https://ico.org.uk/make-a-complaint/

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Email: icocasework@ico.org.uk

Telephone: 0303 123 1113